Getting in touch

If you have a question relating to a new or existing claim, please contact us on:

We're open 9am - 5pm Monday to Friday, except for public holidays.

Tel: +44 (0) 333 333 9653

Emergency 24 hour medical assistance:

Call our team on +44 (0) 333 333 9669 for immediate 24/7 help in an emergency if you're sick or hurt whilst you're away.

Need to know:

If you think your claim will be over £500/ €500, please call us as soon as you can, so we can make sure you have the cover you need.

If you paid for medical costs yourself, keep your receipts and medical reports. When you get home, you might be able to claim some of these back. Simply click HERE to start your claim online.